BlockWalk Support

Contact

For support, please email: support@blockwalk.app

Frequently Asked Questions

How does BlockWalk work? BlockWalk blocks distracting apps until you complete your daily step goal. Select apps to block, set your step target, and start walking. Apps unlock automatically when you reach your goal.

What permissions does BlockWalk need?

• HealthKit: To track your steps

• Screen Time: To block and unblock apps

• Notifications: To alert you of progress and goal completion

All data stays on your device. We never collect or store your information.

My steps aren't updating

1. Grant HealthKit permission in Settings → Privacy & Security → Health → BlockWalk

2. Pull down on the dashboard to refresh

3. Ensure your iPhone is with you while walking

Apps aren't blocking

1. Enable Screen Time in Settings → Screen Time

2. Force quit and reopen BlockWalk

3. Re-grant Screen Time permissions if prompted

Subscription Details Premium: $49.99/year with 7-day free trial

• Unlimited step goals

• All blocking modes

• Advanced statistics

• Custom themes

Cancel anytime in Settings → [Your Name] → Subscriptions

Privacy BlockWalk only accesses step count from HealthKit. All data is stored locally on your device. We do not collect, store, or share any personal information.

System Requirements

iOS 16.0 or later, iPhone only

Email: hello@blockwalk.app
Privacy Policy: https://blockwalkapp.com/legal-pages/privacy-policy
Terms of Service: https://blockwalkapp.com/legal-pages/terms-conditions